
Topic: Digital clinical documentation journeys
12:30pm to 1:30pm, Wednesday 26 October
Hospitals throughout NZ are facing an increasing medical transcription(MT) demand alongside increased visitations and workforce challenges. Critical to patient care, the MT process facilitates the production and distribution of clinician dictated notes and the production of specialist clinic letters. These letters inform general practitioners (GPs) and other specialists with patient care updates to maintain quality of service and facilitate communication of care plans. They play an essential role in delivering a patient centred model.
This webinar explores the journey hospitals are taking to overcome these challenges by digitising their workflow and co-sourcing their transcription service.
HiNZ would like to thank iMedX for sponsoring this webinar.
How to connect to the webinar
- This webinar is free for anyone to attend.
- Register once for the series and get access to all webinars live and on-demand.
About the Expert Panel
Webinar facilitated by Rebecca McBeth, HiNZ News Editor.
Panel participants are:
- Mel Orchard, iMedX Admin Coordinator, Te Whatu Ora - Health New Zealand Southern
- Vanessa McGill, Operations Manager - Clinical Coding, Records, Transcription & Data Quality, Te Whatu Ora - Health New Zealand Waitematā
- Natasha Prendergast, Team Leader - Clinical Coding, Records, Transcription & Data Quality, Te Whatu Ora - Health New Zealand Waitematā
- Alex Zacher, Managing Director, iMedX

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Mel Orchard iMedX Admin Coordinator Te Whatu Ora - Health New Zealand Southern
Mel has been iMedX Admin Coordinator at Te Whatu Ora - Health New Zealand Southern since its introduction in April 2020. She provides front end user support for the iMedX suite of medical transcription software and has particular interest in the digital patient information journey at Southern. Her background is in both clinical practice (Dietetics) and healthcare administration.
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Vanessa McGill Operations Manager - Clinical Coding, Records, Transcription & Data Quality Te Whatu Ora - Health New Zealand Waitematā
Vanessa and Natasha are Health Information Managers (HIMs) working across Patient Information Services in Te Whatu Ora Waitematā. They apply their knowledge and skills to help create, acquire, analyse, protect and manage patient information to meet the medical, legal, ethical and/or administrative requirements of their organisation. They are involved in all new IT projects and initiatives transforming within their specific services.
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Natasha Prendergast Team Leader - Clinical Coding, Records, Transcription & Data Quality Te Whatu Ora - Health New Zealand Waitematā
Vanessa and Natasha are Health Information Managers (HIMs) working across Patient Information Services in Te Whatu Ora Waitematā. They apply their knowledge and skills to help create, acquire, analyse, protect and manage patient information to meet the medical, legal, ethical and/or administrative requirements of their organisation. They are involved in all new IT projects and initiatives transforming within their specific services.
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Alex Zacher Acting Managing Director iMedX
As Acting Managing Director, Alex oversees the regional growth strategy at iMedX Australia and New Zealand.
Alex is a client-focused people leader who gains the most satisfaction achieving the organisation’s growth objectives. He loves solution selling and communicating value – and very passionate in the process. Alex has extensive experience in Transcription and Healthcare allowing him to tailor workflows and implementations that exceed client expectations. He has a passion for delivering innovative solutions that result in cost savings and productivity gains for his clients.
Alex joined iMedX in 2012 after living and studying in Germany, and has a Bachelor of Technology from Swinburne University, Victoria.
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Webinar facilitator:
Rebecca McBeth HiNZ News Editor
Rebecca McBeth joined the HiNZ team as editor of eHealthNews.nz in January 2018. Rebecca was previously news editor at Digital Health Intelligence in London and prior to that, was the senior health reporter at The Christchurch Press, where
she won a NZ Canon Media Award and a NZ Reporting Diversity award. Based in Auckland, she is committed to communicating news, experience and knowledge throughout New Zealand’s data and digital health sector.
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How to connect to the webinar
- This webinar is free for anyone to attend.
- Register once for the series and get access to all webinars live and on-demand.
Questions? Email Rose at HiNZ
See all upcoming webinars here