Synopsis
Streaming or Steaming? Managing consumer and clinician expectations of tech-enabled care
Biography
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Helen Parker
CEO
Pinnacle Midlands Health Network
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Before moving to New Zealand in 2013 and joining Pinnacle MHN, Helen had a nursing, managerial and academic career in health care spanning 30 years. Most of that time was spent working in and around primary care including general practice ownership and the development of new service models and practice ownership. Helen also worked at a national level as a senior fellow with the Health Services Management Centre, university of Birmingham and the Nuffield Trust contributing to the development and evaluation of health care policy.
Since joining Pinnacle MHN, Helen has been leading the strategic development, implementation and evaluation of the Health Care Home, supporting the development of primary care and community service models that embed technology to add value to experience and outcomes. She also spent two years in the Pinnacle Ventures team, leading the development of their “what’s next” thinking.
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