Medtech Global launches AI-powered intelligence layer, moving beyond traditional scribing

FEATURE - Industry Innovation Article - Medtech Global

Kiwi GPs can benefit from an artificial intelligence tool available from today (23 February), providing context-aware patient summaries and automated clinical documentation fully integrated with Medtech Evolution. 

Medtech Global has launched Medtech AI in New Zealand, a comprehensive AI platform that integrates directly with its Medtech Evolution practice management software (PMS). 

Unlike standalone transcription tools that treat each consultation as an isolated episode, Medtech AI synthesises a patient's medical history from the PMS to provide clinicians with a complete view before, during and after consultations, addressing the issue of ‘information overload’ in healthcare settings. 

Keeping clinicians in control 

GP Tim Ross says, “paperwork is frustrating for most clinicians, spending too much time on documentation, too much time searching for information and not enough time just face to face engaging with the patient.  

“This functionality puts the information you need in front of you while you can get on with consulting.” 

The new platform generates structured consultation notes, referral letters, and clinical correspondence. 

Chrissie Patterson, Medtech general manager product, says Medtech AI keeps clinicians in control by supporting clinical judgment rather than replacing it.  

“We wanted to enhance efficiency and care quality by using AI to intelligently surface the relevant information at the right time, streamline documentation, and support clinical workflows in real time,” she says. 

“Every output is reviewed and approved by the clinician to ensure accuracy, accountability, and trust.” 

Patterson says reduced documentation time is estimated to save between six to eight minutes per consultation, helping to prevent clinician burnout. 

A complete patient view 

Lawrence Peterson, Medtech general manager integration and infrastructure, says, "direct integration into the patient record ensures that data is not extracted from the PMS or stored elsewhere, but is processed in line at the time of consultation with patient consent.  

“Updates are then recorded directly back into the PMS. Nothing sensitive is stored externally, and all consultation data, including the patient details, consultation summary, and transcription is deleted from the partner product at the conclusion of the consultation." 

The integration with Medtech Evolution allows the platform to provide a central dashboard displaying a patient’s recent consultation notes, current medications, conditions, allergies, immunisations, and screenings.  

For patients with extensive medical histories, the system synthesises information within around 20 seconds, presenting top-level summaries while maintaining access to detailed records. 

“It works on both web browsers and mobile applications, allowing clinicians to conduct consultations away from their computers while maintaining full integration with the Medtech Evolution PMS,” says Peterson. 

“A time-poor clinician does not want to be reading through 20 pages of notes to get a snapshot of what has happened with this patient.” 

Clinicians review and approve all AI-generated content before it writes back to the PMS and the platform includes custom prompts and templates organised by medical specialty. 

Better patient understanding 

Medtech AI provides patient insights including health literacy levels, sentiment analysis, and emotional engagement during consultations.  

“It turns clinical conversations into structured information, actionable insights, and even patient sentiment is being recorded and captured so you understand how much your patient may have understood their interaction with you today,” Patterson explains. 

These metrics help determine how consultation summaries should be written for individual patients, with the system automatically adjusting the language it uses based on assessed health literacy. 

“We know patients do not always remember what they are told in a consult due to a variety of reasons, including being sick, health anxiety, lack of health literacy, or that they are not good auditory learners,” she says. 

The system can send health literacy-adjusted consultation summaries to patients via email, including calendar links for follow-up appointments and access to New Zealand health resources through Healthify sites. 

Evolving and innovating 

Medtech Global chief executive Jeremy van de Klundert says the company has taken a measured approach to AI integration, prioritising data security and clinical accuracy by embedding AI capabilities directly into the Medtech Evolution PMS. 

He emphasises that Medtech AI supports rather than replaces clinical judgement. 

The rapidly evolving AI landscape is both challenging and promising.  

“It is an incredibly fast-changing world and we believe 2026 will see huge advancements in this area.” 

Medtech Global will host a live webinar on 5 March 2026 at 1 pm, showcasing a real-time demonstration of Medtech AI and its capabilities – Register here

If you have any questions re the above feature article, please contact the editor Rebecca McBeth.

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