Simplifi - the preferred workforce solution for NZ health and aged care providers

FEATURE - Industry Innovation Article - Simplifi 

Healthcare and aged care organisations now have a genuine alternative for workforce management software, as Simplifi rapidly becomes the preferred solution for frontline industries across New Zealand. Built on a platform that has served over 2,300 organisations for the past decade, Simplifi has secured high-profile customers in the healthcare sector, including BeGroup, Tamahere Country Club, Omni Health Group, and Presbyterian Support Otago. 

A workforce management solution born out of industry demand 

For years, New Zealand healthcare and aged care providers struggled with overseas-owned enterprise solutions that failed to understand the intricacies of New Zealand employment law. These bloated, overcomplicated systems left organisations waiting weeks for support tickets to be resolved, often without actually solving the underlying problem. Managers were forced to create manual workarounds, while implementation processes stretched across several months and came with eye-watering price tags. 

Healthcare and aged care organisations were desperate for a solution that could handle MECA and MUCA requirements effectively, and they approached Simplifi to develop software specifically for New Zealand's frontline workforce challenges. 

The platform's foundation was laid over a decade ago by Director of IT Stephen Persson, who originally built StaffSync to connect schools with relief teachers. After significant product development work with major customers like Foodstuffs North Island, the technology evolved into Simplifi, launching as a standalone brand in early 2025 with a proven, robust platform purpose-built for complex rostering and compliance needs. 

Comprehensive functionality designed for frontline workforces 

Simplifi delivers end-to-end workforce management through an integrated platform that connects hardware and software seamlessly. Staff can clock in and out using kiosks or beacons that sync directly with the system, while the mobile app provides total visibility across their work life - from viewing job notifications and applying for shifts, to submitting leave requests, accessing payslips, updating profiles, managing work preferences, maintaining compliance details, and receiving employer messages. 

For managers, Simplifi offers complete control and visibility over workforce operations. They can view staff profiles, create rosters, manage casual staff pools, approve shift swaps, publish jobs, modify and approve timesheets, handle leave requests, verify compliance, and set up requirements with full visibility across their operations. The platform's comprehensive reporting suite includes casual staff reports, time and attendance tracking, total leave taken, location summaries, user efficiency metrics around timesheet management, public holiday checks, and exportable location manager report - all designed to give healthcare and aged care providers the insights they need to run operations smoothly. 

Over 1,500 organisations and counting 

Since its evolution from StaffSync, Simplifi has been adopted by more than 1,500 organisations across New Zealand, spanning early childhood education, retail, healthcare, and aged care sectors. The platform works best for organisations with over 100 staff members who face the daily challenge of managing casual workforces, complex award rules, and compliance requirements. 

Recent interest surged following Simplifi's presence at the ACA Conference in Christchurch in October, where the team experienced overwhelming demand from delegates seeking alternatives to paper-based systems and inadequate overseas solutions. 

"Many delegates at the conference explained they were still using paperwork to manage rosters," said Rhys Greensill, Managing Director at Simplifi. "There was significant interest in how our system can automate these processes while reducing operational and administrative time. What really resonated was that we're a New Zealand company with all our staff and customer support here in New Zealand. We have a product development roadmap based on what organisations actually need in a workforce management platform, and that customer-focused approach has been our key success factor." 

Continuously evolving to meet the needs of frontline industries 

Collaborating closely with healthcare and aged care providers has been the key to Simplifi's success. 
Multiple healthcare and aged care companies became early testers of Simplifi, and their feedback played a crucial role in shaping the product's most powerful feature: the payroll rules engine. This engine automates the logic that determines how, when, and how much to pay each person by applying the right rule to every timesheet, shift, and contract, ensuring payroll runs with perfect accuracy while meeting New Zealand's complex MECA and award requirements. 

Simplifi continues to build integrations with payroll providers based on customer requests, with the internal development team ready to create new connections as organisations need them. 
The company is also working on breakthrough functionality for 2026. Johann Schoonees, formerly Principal Scientist at Callaghan Innovation, has joined Simplifi as a consultant to help build an algorithm-based roster optimisation module that will be rolled out to existing customers in early 2026 for testing and feedback. 

"We have a product roadmap that's available upon request, and we're always keen to hear from customers and prospects about what they need," said Stephen Persson, Director of IT at Simplifi. "Customer needs drive our development priorities, and that's exactly how we've built a platform that truly works for New Zealand organisations." 

Local support meets seamless implementation 

The healthcare and aged care industries also demanded better customer support throughout deployment and daily use. Simplifi responded by establishing a real customer support team based , providing responsive assistance that understands New Zealand employment law and can resolve issues in hours, not weeks. 

Implementation has been transformed through Simplifi's discovery session process, where the team provides a clear implementation plan showing exactly how much work customers need to invest. Simplifi configures the platform for customers without requiring deep involvement from IT teams, receiving consistently positive feedback for not overloading internal resources. This streamlined approach means organisations can roll out Simplifi in weeks rather than the months required by legacy enterprise systems. 
The results speak for themselves: organisations using Simplifi for casual staff management see 90% of jobs filled via the platform, with more than 55% of positions filled within the first five minutes. Customers report 80% less time spent creating rosters and checking timesheets, alongside higher staff engagement and improved retention. 

With an exciting pipeline of new features launching in 2026, including the roster optimisation module, Simplifi remains committed to delivering even greater value to New Zealand's healthcare and aged care sectors in the year ahead. 

Learn more about Simplifi: www.simplifi.work

If you have any questions re the above feature article, please contact the editor Rebecca McBeth.

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