AlayaCare, a leading provider of cloud-based
home and community care solutions, is proud to announce the ANZ launch of Layla, an AIpowered conversational assistant designed to transform how care is delivered across the
region

It is widely acknowledged that a large portion of healthcare data, an estimated 80%, is currently unstructured, and staff typically lose 20–30 minutes per shift searching for scattered information, delaying decisions and care coordination. Layla offers real-time access to comprehensive data, including care plans, client profiles, visit updates, and caregiver schedules. By streamlining complex interactions and providing reliable information, Layla enables care teams to work smarter, faster, and more efficiently. Key features of Layla include:

• Comprehensive data access: Retrieve hundreds of data points about care plans, clients, visits, employees, and more, all in one place.
• Integration with AlayaCare Cloud: Layla is seamlessly integrated with AlayaCare Cloud, leveraging existing data to ensure immediate relevance and utility.
• Security and infrastructure: Layla is built with a strong focus on security, ensuring sensitive client information remains secure.
• Empowered mobility: Access critical information on-the-go with ease and speed, providing real-time access to care works wherever it's needed.
• Trusted knowledge source: Receive reliable definitions for medical terms and conditions, ensuring care workers have accurate information from trusted medical knowledge bases.

The launch of Layla in ANZ aligns with AlayaCare's vision for the future of home care in the Australia and New Zealand market. As outlined in his 2025 predictions for the industry, AlayaCare CEO Adrian Schauer highlights the integration of AI and advanced technologies as essential for the industry to thrive in this new regulatory era. By embracing technology like Layla, care providers will be able to address the industry's most pressing challenges, including caregiver shortages and the need for improved client experiences.

"We believe the future of home care lies in utilising technology to complement human effort, and these key advancements have the potential to completely redefine operations," said Schauer. "Layla is a testament to our dedication to empowering care providers with the tools they need to deliver exceptional care and our commitment to innovation and futurethinking. We can’t wait to see how Layla transforms care delivery.”

Annette Hili, AlayaCare’s General Manager ANZ spoke to the appeal of Layla to unlock
productivity for the sector.

“Layla is a major step forward for the home care sector,” said Hili. “In this new funding environment, providers must do more with less without compromising care quality. By leveraging the power of AI we're able to give care workers instant access to important and relevant information they need. Layla is reducing admin time and freeing them up to focus on what matters most: their clients. It’s a powerful tool to help providers deliver truly person-centred care while improving workforce efficiency and the sustainability of their business.”

Layla is available now for AlayaCare Cloud users in Australia and New Zealand.

Source: AlayaCare media release

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