The Clinician brings interoperability and actionable patient insights to routine PROMs collection

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With growing evidence to support the collection of patient-reported outcome measures (PROMs) in routine care, digital health is playing a critical role in enabling healthcare providers to measure what matters most to patients. By engaging patients from the comfort of their own homes and integrating outcomes data with existing healthcare information systems, companies such as The Clinician are providing healthcare providers with innovative and interoperable new ways of capturing, analysing and acting on patient-reported outcomes data.

The digitisation of PROMs and their implementation in routine care is a marked improvement over the costly and time-consuming processes associated with paper-based forms and manual data entry. With subjective patient outcomes data able to be easily captured, exported and shared, digital health outcomes platforms like ZEDOC present providers with a powerful tool for improving clinical quality and advancing value-based care.

These benefits are particularly relevant for chronic disease and high symptom burden patients, with separate research studies from Basch and Denis respectively showing that routine electronic PROMs (ePROMs) collection can reduce hospitalisations, improve patient quality of life and ultimately lower healthcare costs.

Despite the benefits of digitising PROMs and incorporating them into routine care, there are still a number of key barriers to widespread implementation. Such barriers include the extra burden placed on care teams and patients, and a lack of digital solutions that turn raw PROMs data into actionable information for care teams. 

“Interoperability and actionable patient perspectives are two key elements at the core of The Clinician’s health outcomes platform, ZEDOC. Used in numerous healthcare settings across New Zealand and countries worldwide the ZEDOC platform integrates with healthcare information systems (PAS/EMR /Finance etc.) and operates within existing clinical workflows, helping ease the implementation burden on healthcare organisations. You simply can’t run PROMs projects at scale without tight integration and that’s exactly what we are bringing to the table” says Koray Atalag, the CIO and Head of Research at the Clinician who’s been a longstanding contributor and an advocate for interoperability standards like HL7 FHIR and openEHR.

For patients, response burden is reduced by ZEDOC’s advanced features including CAT-IRT (reducing question numbers by up to 70%), AI based information reconciliation and purposefully developed user interface, which sees consistently exceptional engagement and response rates above 80% in-remote. To make this high-quality patient-reported outcomes data actionable for care teams, clear individual and population level charts can be visualised, while high-risk outcomes trigger alerts directly to the care team. This ensures that any patients with outcomes deviating from the norm can be responded to before their health status deteriorates further.

If you want to learn more about The Clinician’s health outcomes platform, ZEDOC, register for the upcoming webinar ‘Digitising patient reported outcomes’ on Thursday 25th June 12:30-1:30pm, or visit their website here.

Source: The Clinician media release, 17 June 2020

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