eHealth IT All Stars – Round one

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eHealthNews.nz readers show their appreciation for the IT staff and teams that have worked tirelessly to keep the health system running during the Covid-19 pandemic.

Nelson Marlborough Hospital IT team

“I would like to pay  tribute to the amazing small but super talented IT team at Nelson Marlborough Hospital.  The team worked around the clock to support the hospital move to a virtual world where staff were working in new locations, using systems and processes that they had never used before and of course getting access to equipment that staff had never had before.” 

“All of this was done by a team of staff that, while small, is mighty in spirit and dedicated to the wider organisation.  Any great team only exists due to great leadership in my experience so I would like to call out  Kirsty Martin CIO, Dan Coe Manager ICT, Joe Hallmark Application Support and Development Manager and Bev Nicolls Clinical Director ICT.”

NMDHB registered nurse Lisa Livingstone

Waikato DHB IS team

“Our IS Leadership team have been amazing at holding our ship steady (special thanks to Geoff King our now ex-CIO). Many of our IS team sacrificed weekends and evenings during a time that their families also needed support and I think it is a testament to them that we have enabled our clinical teams to work from home pretty much from day one of the lockdown.”

“Our call centre saw a massive increase in activity and I know that they worked tirelessly to get things right. A massive thanks from Waikato DHB Clinicians.”

Waikato DHB clinical director information services and virtual healthcare Ruth Large

Counties Manukau Health Covid IT Requests team

“As a Midwife Manager at Counties Manukau responsible for 4 services which needed immediate help under Covid I want to thank our Covid IT Requests team.”

“They provided incredibly quick, positive and supportive actions in response to my need for phones, laptops, headsets and where to source other equipment to rapidly enable home working by midwives. If they didn’t do it, they could tell me who did. Thank you all, under the guidance of Megan Milmine.”

CM Health midwife manager Isabella Smart

Ryan Papps, South Island Alliance Programme Office, program specialist

The South Island ICU Group wants to thank Ryan Papps for his work to:

• Get a visible, automated ICU dashboard for SI DHBs established.  He wrote the data specification based on the ICU group’s requirements, he liaised with the DHBs as it was established in phases from November 2019 
• Establish and maintain a daily ICU dashboard from March to May – 7 days a week DHBs have manually entered the data and Ryan has published it.
•  Maintain a daily COVID-19 Situation Report
• Attended the ICU Group meetings which have been occurring up to 3 times per week as a valued member of our time.

 Ryan you are an IS All Star

Janice Donaldson (on behalf of the SI ICU Project Group)

Information Analytics team at TDHB

“The team performance of the Information Analytics team over Covid-19 reminded me of a great live music gig.” 

“The Information Analyst, Epidemiologist was the lead singer belting out the lyrics, leading the crowd sing-a-long, doing the press interviews. The Senior Developer was the lead guitarist looking cool but biding their time before unleashing a scorching riff that youngsters will be copying for years to come.”

“The BI Architect was the bass player setting down the heartbeat that underpinned the performance and gave it life. while the drummer, the Manager, Information Management pulled it all together and wrapped a supportive arm around the team and gave them licence to flourish.”

TDHB medical records co-ordinator Darren Warburton

Counties Manukau Health Healthy Together Technology team

There are not enough words or ways to show appreciation to the incredible members of the Counties HTT team who have proven time and again that they are a united, superbly capable bunch who will go above and beyond to support our front line staff. 

The majority of the team have remained working onsite at the hospital throughout the last 8 weeks where they have enabled our clinical teams to rapidly move to telephone and video consultations with patients, provisioned hundreds of zoom licences, deployed MS Teams to over 3000 staff members, facilitated staff to work remotely, become experts in the set up and distribution of smartphones, created user guides for new ways of working, run virtual training sessions and so much more.  

Special thanks to Jenny Pooley, HTT Programme Manager for her unwavering leadership of the team.

Megan Milmine, deputy CIO CM Health

Aleisha Whitehead, portfolio quality assurance lead, SIAPO

I would like to thank Aleisha for her support of SIAPO staff while we have been working remotely.  We were fortunate to have had Office 365 installed prior to the lockdown so we had the ability to utilise functions such as Teams, etc.  This enabled our staff to work more efficiently during this time. 

However, as with any new technology, there were some issues for several staff members.  Aleisha’s time, patience and perseverance with helping them with their varied issues was invaluable.  Without this assistance they would have been able to work remotely as efficiently as they were able to. We would like to give her a shout out and say a big thank you for all she did for our team.

Mark Leggett, GM of SIAPO

If you would like to provide your own message of appreciation, please contact the editor Rebecca McBeth.

Read more news:

Giving thanks to our eHealth IT All Stars
MoH View: ICT data and digital vital to stopping spread of Covid-19

For more information and resources about COVID-19 go to https://www.hinz.org.nz/page/covid19

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