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Doctors get EMR access via app at Southern Cross

Wednesday, 15 May 2019  
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Return to home page editor Rebecca McBeth


Southern Cross Hospitals is providing doctors with access to its electronic medical record remotely and via a mobile app.


Southern Cross Hospitals has implemented an electronic medical record called Clinical Workstation using software provided by Orion Health. This is moving clinical processes from paper to digital across the entire Southern Cross Hospital network, including 10 wholly owned comprehensive hospitals and four joint-venture hospitals.


Southern Cross Hospitals and Orion Health last year developed an innovation hub utilising a collaborative working group  of up to 16 health and IT professionals with a clear focus of developing new functionality for the EMR.


Developing a mobile solution has been a significant initiative for the partnership team. Doctors who work at Southern Cross Hospitals are not employees (and therefore not on the Southern Cross Hospitals IT network); however, they need access to the electronic patient information.


The partnership team worked with Datacom on developing multi-factor authentication so doctors coming into the organisation can use their own devices to access their patient’s information on the EMR safely and securely.


An iPhone app, due to go live later this year, provides partial access to the core EMR, giving doctors crucial information about their patients, such as medical conditions, allergies, test results and any alerts.


Doctors can also access the complete electronic record via a desktop or laptop computer, so they can check their upcoming patient details from their home or office.


“They can log in and see everything that the nurses have documented electronically, and that will be great because it’s really difficult to send patient information without having a secure messaging system or portal,” director of nursing and clinical lead for EMR Carey Campbell says.


“Once the remote access is live, a pre-assessment nurse can request that a doctor check a patient’s record, and this can be done completed securely while they are offsite,” she explains.


Read more about the EMR roll-out and Campbell’s role as clinical lead in Features.


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