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South Islanders choose not to opt-out of sharing their health information

Sunday, 1 July 2018   (0 Comments)
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eHealthNews editor Rebecca McBeth

 

Less than 0.2 percent of South Islanders have opted out of having a shared-care record since HealthOne went live in 2012.

 

The South Island’s electronic shared-care record view, HealthOne, stores health information including GP records, prescribed medications and test results.

 

HealthOne covers everybody living in the South Island, more than one million people, and only 1,150 patients have opted out.

 

The system collects data from secondary and primary care providers and makes it visible in a single shared patient record. Access to the record is available at the point of care for multiple providers including GPs, pharmacists, hospital clinicians and Nurse Maude staff.

 

The shared records are being accessed by healthcare providers more than 130,000 times a month and there are around 15,000 active users of the system.

 

If a patient does not want to have their information shared they request an opt-out. The person then receives a call or email to inform them about HealthOne, explain who can access their information and the implications of opting out. They are also offered a free visit with their GP to discuss their decision.

 

Only 1250 people across the South Island have opted out since HealthOne went live in Canterbury in late 2012 and, of those, 109 have opted back on to the system.

 

Patients can request to have parts of their information marked confidential, such as a prescribed medication or details of a consultation.

 

The South Island Alliance Programme Office says HealthOne is designed for use at the point of care and there is a process to ensure that information is only being accessed by clinicians caring for that patient and only in relation to a specific episode of care.

 

“Pro-active fortnightly audits are conducted that show users who have accessed outside the agreed timeframes of having an encounter with a patient and these are followed up for an explanation, initially through a letter that asks for an explanation of why the patient record was accessed, and their responses are reviewed,” a statement says.

 

“If their reasoning cannot be closed off by the Privacy Office then it is escalated to the user’s superior/governing body to progress according to their own privacy processes.”

 

HealthOne was commissioned by a partner alliance of the Canterbury DHB, Pegasus Health and Orion Health.

 


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