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Waitemata and Counties Manukau DHBs live with Clinical Portal 8

Tuesday, 5 June 2018  
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eHealthNews editor Rebecca McBeth


Waitemata DHB and Counties Manukau Health have gone live with Clinical Portal 8, the latest version of Orion’s Concerto platform.


The DHBs launched a single instance of the portal on 18 April, allowing them to share more information across the region. Auckland and Northland DHBs are set to move on to the regional platform in the future.


HealthAlliance, the shared services provider for the four Northern region DHBs, says the new system allows single sign-on for clinicians as well as providing a “highly available, resilient, and scalable platform with faster response times”.


“Essential infrastructure upgrades also took place, further strengthening the resilience of the DHBs’ key clinical portal system, helping it run faster and reduce the risk of outages,” a statement says.


Waitemata DHB clinical advisor digital innovations Lara Hopley says the four northern DHBs share a lot of clinical staff but have been operating nine different versions of Concerto.


Collaboration on the development and testing of the new application, involving weekly working groups, has ensured a unified look and feel for clinicians working across the DHBs.


Waitemata DHB went live with the “reskinned Concerto” running alongside the older version and clinicians could choose which to use. The vast majority of clinicians have quickly adopted the newer version because they can see the immediate benefits of it.


“It’s a better look and feel, there’s better sharing between Counties and ourselves and faster functionality as well,” she says.


The northern health boards had already developed a security model for better regional data sharing around lab results and have been sharing documents via a variety of mechanisms, explains Hopley.


By moving to one instance of Concerto, information sharing will become a lot simpler and easier to manage and the upgrade will also streamline the use of e-Referrals internally.


Hopley says there was strong executive level support at the DHBs for the upgrade, along with support from healthAlliance and Orion Health.


The resource freed up from supporting all the previous instances of Concerto can be channelled into developing the new platform, she says.  


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