Valentia Technologies Launches Patient-Controlled Multi-Part Dispensing and Pharmacy Integration

SECTOR UPDATE - Valentia Technologies

Valentia Technologies today announced a major enhancement to its indici platform: a fully integrated, patient-controlled dispensing and pharmacy fulfilment workflow designed to support modern telehealth services and specialist prescribing models, with real-time medication safety verification built into every step.

As telehealth adoption continues to grow, healthcare providers face an increasingly common challenge. A patient may be prescribed a total quantity of medication that is clinically appropriate, yet only wish or be able to obtain part of that prescription at a given time. Affordability, personal preference, treatment adherence, delivery timing and safe dispensing practice often mean patients prefer to receive their medication across multiple dispensing episodes rather than in a single supply.
The new indici functionality lets patients, clinicians and pharmacies take part in a single digital workflow that supports safe, compliant and flexible multi-part dispensing of prescribed medicines, including those commonly prescribed through telehealth services. By connecting steps that were previously coordinated by hand, it reduces administrative effort, avoids unnecessary repeat consultations, and removes the manual back-and-forth between prescribers, patients and pharmacies.

“Patients have told us for years that they want more control over how and when they receive their medication - but that flexibility cannot come at the expense of safety. By building real-time verification into every step, we have made multi-part dispensing something clinicians and pharmacists can trust, not just something that is convenient for patients. That balance is what makes this clinically sound rather than simply easier.” - Sufian Mehmood, indiciLite Product Lead, Valentia Technologies

Real-time safety through MDR and NZePS integration

 A cornerstone of the new functionality is its deep integration with New Zealand’s national medicines infrastructure. Prescriptions flow through the New Zealand ePrescription Service (NZePS), while the Medication Data Repository (MDR) provides the source of truth for what remains available to dispense.

Before a patient is permitted to place an order, indici verifies in real time against MDR records how much medication remains available under the prescription. The same check is repeated before a pharmacy dispenses. This two-point verification is designed to prevent over-supply and ensure that every dispensing episode stays within the limits set by the prescriber.

“Staged or partial dispensing has always been clinically valuable, but the coordination has historically been manual and error-prone. Having the available balance checked automatically at both ordering and dispensing gives prescribers and pharmacists real confidence that supply matches the original prescribing intent.” - Brendon Ogilvy, NZ Managing Director, Alternaleaf NZ Clinic 

Availability

The new dispensing and pharmacy integration capabilities are available now to eligible indici customers and service providers. By bringing teleconsultation, prescribing, payment, dispensing, delivery and medication-safety verification into one connected workflow, indici extends its role as a core health technology platform for New Zealand primary care and telehealth.

To learn more or arrange a demonstration, contact the Valentia Technologies team.

Source: Valentia Technologies media release

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