Altera Digital Health Makes Sunrise 25.1 Generally Available to Hospitals and Health Systems

SECTOR UPDATE - Altera Digital Health

Australia/New Zealand, July 2025 – Altera Digital Health, a global health IT leader, this week announced the general availability of Sunrise™ 25.1, the latest release of its complete electronic health record (EHR) system for hospitals and health systems. Designed in close collaboration with clients, Sunrise 25.1 introduces nearly 700 updates and new features that sharpen clinical and financial workflows, streamline navigation, minimise the cognitive load for users and make critical information accessible at the point of care.

Sunrise 25.1 also represents a significant uplift in clinical workflow satisfaction and efficiency for clients. Within Sunrise™ Ambulatory Care, enhanced patient management features include a unified list for appointments and walk-ins, easy location viewing, enhanced visual cues and clinical assignments, and new mini-views that enable users to toggle between patients with a single click. On the acute side, users can enter, view and maintain orders at the patient level and enter queries without exact search term requirements. Additionally, Sunrise™ Mobile’s new, intuitive icons and modernised user interface enable clinicians to use the system more seamlessly so they can focus more on patient care.

To further strengthen patient outcomes and safety, Altera Digital Health has also announced the general availability of Sunrise™ CarePath, a mobile patient engagement platform designed to close communication gaps and reduce adverse events, readmissions and financial barriers. Fully integrated with the Sunrise™ EHR, Sunrise CarePath delivers capabilities including real-time secure messaging, self-scheduling, patient notifications and appointment reminders, and online billing integration - empowering patients to remain connected to their care teams and better manage postdischarge care.

Research across Asia-Pacific reveals that hospital readmission rates within 30 days postdischarge range from 10% to 16%, with long-term rates in some populations reaching up to 33%¹. In the Philippines², socioeconomic factors contribute to a 47% loss to follow-up rate in tertiary hospitals, while in Singapore, continuity of care is a major focus under Healthier SG reforms³. Sunrise CarePath aims to address these regional challenges by closing critical communication gaps during and after hospital stays.

“When patients can’t easily message their care team, manage follow-up appointments or stay on track with medications, adverse events are inevitable,” said Jay Adams, Executive Vice President and General Manager for Sunrise, Altera Digital Health. “Sunrise CarePath gives hospitals powerful tools to close these gaps - helping clinicians protect patients and drive better outcomes after discharge. This level of engagement is key to delivering truly patient-centric care.”

Healthcare organisations across APAC continue to face mounting financial pressures. In Singapore, manpower accounts for 60% of total healthcare costs⁴ and 79% of healthcare leaders identify financial challenges - including workforce shortages, rising labor costs, and uncompensated care - as significant barriers to delivering timely, high-quality services⁵.

Healthcare organisations in Australia continue to face significant financial and operational challenges. In 2022–23, private hospitals experienced a sharp decline in profitability with average EBITDA margins shrinking from 8.7% to 4.4%⁶, while cost barriers led approximately one million Australians to delay or skip specialist care⁷.

Sunrise 25.1 addresses these realities by embedding best-practice workflows and flexible configuration tools that support revenue integrity, clinical productivity and enterprisewide efficiency. For example, the Sunrise™ Financial Manager module contains a billing hub that consolidates billing requests, claims and self-pay into three easily accessible tabs that streamline workflows for staff members across the revenue cycle.

“This release brings meaningful advancements to the front lines of care and operations, delivering tools that help teams move faster, work smarter and make strides where it matters most to them,” said Shanna DeLeo, SVP of Development for Sunrise, Altera Digital Health. “Sunrise 25.1 is a direct result of listening to our clients and a commitment to continuous progress. I am incredibly proud of the Sunrise team for
delivering on our promise to keep elevating healthcare for clinicians, staff members and the patients they serve.”

“Healthcare providers across Asia-Pacific are under growing pressure to do more with less - whether it's responding to workforce shortages, improving patient access or managing rising costs,” said Todd Haebich, Executive Vice President, APAC, Altera Digital Health. “With Sunrise 25.1 and the launch of Sunrise CarePath, we’re delivering technology that helps hospitals work smarter, not harder and enabling clinicians to deliver more connected, efficient and patient-centred care.”

Learn more about new product features and enhancements in Sunrise 25.1 here.

Footnotes:
1 https://www.publish.csiro.au/ah/pdf/AH16287
2 https://academic.oup.com/eurpub/article/30/Supplement_5/ckaa166.496/5914073
3 https://www.moh.gov.sg/newsroom/targeted-versus-medium-term-outcome-indicators-of-healthier-sgprogramme
4 https://www.channelnewsasia.com/cna-insider/healthcare-costs-rising-singapore-hospitals-governmentsubsidies-moh-4764391
5 https://www.philips.com/c-dam/assets/corporate/global/future-health-index/report-pages/experiencetransformation/2024/sg/philips-future-health-index-2024-report-better-care-for-more-people-sg.pdf
6 https://www.health.gov.au/resources/publications/private-hospital-financial-viability-health-check-summary
7 https://www.theguardian.com/australia-news/2025/jun/15/one-million-australians-missing-specialistdoctor-appointments-due-to-cost-report-finds

Source: Altera Digital Health media release

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