Transforming a clinical placement program to foster future health professionals

FEATURE - Industry Innovation Article - QuantumIT

Ramsay Healthcare, Australia's largest private healthcare provider and a globally recognised leader in healthcare services, has successfully deployed the InPlace Network cloud software product to improve staff efficiency and data accuracy across clinical placement programs for 70 hospitals nationwide in just 10 weeks.

Sustaining a skilled workforce
Through this partnership, Ramsay Healthcare has already begun to realise significant benefits through timely and accurate communications with staff, students and education partners and improved management reporting.

Established in 1964, Ramsay Healthcare now operates over 500 healthcare facilities in 10 countries, employing a dedicated workforce of 89,000 individuals. Key among their operational challenges, like healthcare providers globally, is sustaining a skilled workforce, particularly in nursing.

A high-quality clinical placement experience is crucial to nurture new health professionals, and Ramsay Healthcare plays a significant role in the sector, hosting thousands of students annually in their hospitals and pharmaceutical facilities. To further enhance this program, the company engaged QuantumIT to implement their industry-leading solution, InPlace Network.

Ramsay Healthcare National Student Placement Lead, Shae Sandri said, “Ramsay is proud to offer high quality student placements across our Australian sites. Our values are ‘People Caring for People’ which is echoed throughout the organisation and the national student placement program.

“We understand the need to provide quality clinical placements to students, providing opportunities to consolidate and expand their knowledge, while showcasing the diverse experiences available in the private healthcare sector. To manage a program of this scale we need the best technology available. InPlace Network is enabling us to streamline our existing processes and ensure our facilitators can focus on supporting the students on placement at Ramsay”.

An ambitious project
The Ramsay team selected InPlace after a comprehensive market evaluation to replace a legacy system. QuantumIT committed to an ambitious 18-week deployment project, which included migration of historic data. The project was completed in just 10 weeks.

InPlace Network, from Melbourne-based higher education technology specialist QuantumIT, supports enterprises hosting student work placements. Its clientele includes NHS Regions and Trusts in the UK, the Association of Faculties of Medicine of Canada (AFMC), major US hospital networks, and 12 other Australian customers including government health networks, private hospital and aged care groups.

QuantumIT chief executive Guthrie White said, “we are very proud to have been selected to work with one of Australia’s most respected companies and the country’s leading private health services provider.

“QuantumIT prides itself on delivering outcomes to customers – not activity, noise and performance art – quality solutions on budget. We understand the businesses we work with and deliver best practice, innovative technology solutions to our customers. The Ramsay team has been a delight to work with - their commitment and passion bringing even greater motivation to our team to make this project a success”.

Over the project span, the blended Ramsay – QuantumIT team achieved remarkable feats:

• Migrated 8,384 current and upcoming placements and associated data
• Implemented nursing, midwifery, allied health, and medical disciplines
• Trained and activated 404 Ramsay personnel
• Enabled 3,210 student accounts for current active students
• Created 650+ individual education provider accounts across 75 University and TAFE partners.
  

Driving efficiency
InPlace Network's system features, such as automated event-driven communication, integration with educator systems through APIs, and functionality allowing for the elimination of offline spreadsheet and communications tools, are expected to revolutionise the business process for all stakeholders involved in the clinical placement programs. Managing such a crucial enterprise program with records scattered across spreadsheets, emails and databases seriously impedes the ability of a large organisation to realise the benefits of their interactions with the next generation of health professionals.

Ramsay's alliance with QuantumIT is not merely about technology adoption but about embracing a vision to streamline operations, drive efficiency, and enhance the quality of healthcare services across Australia. This deployment underscores Ramsay Healthcare’s commitment to fostering innovation and continuously improving the training and development of healthcare professionals.

"The journey was demanding, but the unwavering dedication of both teams made it a resounding success. The expertise and collaborative working approach brought by QuantumIT has been a revelation to us and a great complement to the Ramsay team’s focus and capability," said Karthik Rajaraman, Program Manager at Ramsay Healthcare. "We're excited about this partnership's potential and the remarkable impact it will have on shaping the healthcare professionals of the future."

*Ramsay Healthcare is Australia’s largest private healthcare provider and among the world's top providers of healthcare services, managing over 500 hospitals and clinics in 10 countries with a staff of 89,000.

* QuantumIT is a leading tech solutions company providing innovative products designed to support educators and hosts in managing student work experience assignments and transition to work programs. InPlace is the global leading product in the Work Integrated Learning market with over 200 higher education customers in Australia, UK, EU, US and Singapore. InPlace Network has been successfully deployed across various large-scale healthcare networks globally.

To book a demo.

For Media Inquiries: cherlyn.nguyen@quantumit.com.au

If you would like to provide feedback on the above feature article please contact the editor Rebecca McBeth.

Read more FEATURES

Return to  eHealthNews.nz home page