Print Page   |   Contact Us   |   Report Abuse   |   Sign In   |   Join HiNZ Sector Updates

Whānau Tahi systems enable Covid-19 response

Wednesday, 25 March 2020  
Share |


Return to home page


Whānau Tahi Ltd, the leading provider of connected health and social services, advises that the following solutions are available for immediate use to all our customer facilities, including DHBs, GPs, Pharmacists, community-based support workers, and Whānau Ora Providers.


Covid-19 Response


Community and Whānau Ora providers using the Navigator interface have hot buttons which set the following whānau states with one click:

  • Covid-19 Self Isolation
  • Covid-19 Symptomatic or Diagnosed
  • Covid-19 HAS Kit Supplied (Hygiene and Sanitation)

Dashboards, views and included mapping tools provide visibility on the number and location of whānau in the two categories and/or that have received HAS Kits. All workers engaging with whānau will receive alerts about whānau status when accessing or updating appointments, case notes, or other records.

Clinical workers (primary and secondary care clinicians, pharmacists, and other authorised users) using the Connected Care interface can have visibility of status information from community and whānau ora workers, and permit the release of clinical Covid-19 treatment or advice to be shared with community workers for appropriate follow-up and care, in locations where that exchange of information is approved.


The primary to secondary interface delivers Covid19 Alerts to DHB services and provides secure communications between the health service workers.


The Connected Care Patient Portal provides patient self-monitoring and ACP, with family member/support member access.




Facilities that do not currently have access to a Whānau Tahi system can gain access through one of two pathways:

  1. If you are affiliated with a Whānau Tahi enabled DHB or regional alliance, access can be provided through your DHB. Contact Whānau Tahi support ( to be directed to the Connected Care administration team in your region.
  2. Non-affiliated sites can request rapid deployment by contacting Whānau Tahi directly on

Source: Whānau Tahi media release, 25 March 2020


Sector updates are provided by organisations to and have not necessarily been edited or checked for accuracy. Any queries should be directed to the organisation issuing the release.


For more information and resources about COVID-19 go to

Do you have an item to add to sector updates?

Email your information to us at


Return to home page

HiNZ, PO Box 300125, Albany, Auckland 0752, New Zealand.

Membership Management Software Powered by YourMembership  ::  Legal