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Aged care facilities go paperless

Tuesday, 18 February 2020  
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Return to home page editor Rebecca McBeth


Aged care providers are using a new mobile clinical module of Healthcare Compliance Solutions Ltd’s software suite to go paperless for clinical notes.


HCSL director Gillian Robinson says the company upgraded its aged care software last year, adding a clinical module and incorporating FHIR standards and SNOMED coding for interoperability.


The clinical component is used by nurses and healthcare assistants in aged care facilities to admit patients, create long-term care plans, enter observations and write progress notes.


A mobile app allows staff to enter information in real time on tablets at the bedside.


Robinson says aged care services were traditionally paper based, but these enhancements have allowed several facilities to go paperless.


Doctors can also access the system remotely to check on patients or provide a treatment plan, without having to travel to a facility to see them, she says.


HCSL has more than 1600 users in more than 60 aged care services across New Zealand. 


The 45-bed Montecillo Veterans Home and Hospital in Dunedin adopted version two of the software in January this year.


Clinical nurse manager Leigh Darwood-Minards says the facility went from using all paper one day, to entirely paperless the next.


“The system is incredibly easy to use and seamless to implement,” she says.


Staff quickly embraced the electronic way of working and use HCSL on PCs as well as laptops at the bedside.


Darwood-Minards says GPs are also logging in to review patients and change medication.


This is enabled through HCSL’s interoperability projects with electronic medication administration system MediMap.


The integration means if a prescriber is using MediMap to change a medication this information will automatically populate the patient’s progress notes in HCSL and raise an alert to nurses to ensure the change is not missed.


“This allows for seamless flow of resident specific information, which not only saves nursing time, but reduces risk as it ensures the resident gets the right medication and reduces medication errors,” Robinson says. 


The HCSL aged care software includes real-time national benchmarking and health and safety legislation compliance through the management of adverse events. 


“Everything is transparent and in real time, and the reporting is amazing in allowing us to track and benchmark against other facilities,” Darwood-Minards explains.


Robinson says an increasing number of aged care providers are achieving maximum certification periods at their Ministry of Health audits using HCSL aged care software. 


If you would like to provide feedback on this news story, please contact the editor Rebecca McBeth.


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