ACC accessing world-leading innovation platform

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The Accident Compensation Corporation is partnering with the world’s largest innovation platform – Silicon Valley-based Plug and Play – to deliver more effective services and outcomes to its customers.

“ACC is focused on building partnerships to look at new and innovative ways to prevent, reduce and effectively treat injuries,” ACC chief executive Scott Pickering says.

“ACC is part of the wider international trend of insurance shifting from ‘detect and repair’ to ‘predict and prevent’. Our organisation is spending millions more on injury prevention each year and increasing our use of data analytics to determine the most effective forms of treatment for our injured clients.

“By partnering with Plug and Play we will have access to global start-ups with pioneering digital technology that can support and add value to the work we do for our customers.”

ACC’s partnership with Plug and Play will give it access to start-ups involved in the global insurtech industry. The agreement will allow ACC to pilot proposals, co-invest or even acquire start-ups.

“We are very excited to partner with ACC and believe this is an important step towards digital transformation,” says Plug and Play founder and CEO Saeed Amidi.

“We see ACC’s positioning in the insurance value chain as a unique opportunity to leverage technology to better service its customers.”

Pickering says ACC has 45 years’ worth of data that it wants to use more effectively to ensure it provides the best possible service to its customers.

“At the end of all our data and analysis are people – people who need help from us,” Pickering says.

“Plug and Play’s networks will, for example, allow us to trial cutting-edge digital technology that may speed up cumbersome processes that benefit clients, doctors and ACC or even allow us to predict the likelihood of someone having a fall and the interventions required.

“New Zealanders told ACC they want consistent care from us and for us to be more responsive to their needs. That’s why it’s important ACC has access to some of the smartest thinking going around, allowing us to balance providing better and more effective services with the growing cost of the ACC scheme.”

Source: ACC media release, 29 March 2019

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