Christchurch's Streamliners partners with Heidi Health

NEWS - eHealthNews.nz editor Rebecca McBeth

Christchurch company Streamliners has partnered with Heidi Health to integrate AI-powered assistance with localised clinical guidance.

The partnership will link Heidi Health's AI-powered clinician assistance with HealthPathways localised clinical guidance across Streamliners' global network of more than 50 health systems.

"Clinicians use both HealthPathways and Heidi extensively in their daily practice, from GP clinics to hospital wards, and in allied health settings," says Mike Weiss, Streamliners CEO.

"We are excited to be partnering with Heidi Health as a global leader in AI integration. Linking the clinical evidence-based benefits of HealthPathways with the Heidi user experience is a natural fit for us."

Where local HealthPathways guidance is available, clinicians using Heidi will be able to access an assistive, clinician-led documentation and workflow experience. 

Kieran Holland, Streamliners clinical director of research, says the partnership will help accelerate evidence and policy into clinical practice.

"AI scribes and evidence products are rapidly becoming part of routine clinical workflows, and clinicians want those tools to reflect local pathways and agreed models of care," he says.

"Safely and securely integrating HealthPathways with AI with appropriate safeguards will ensure patients get the best local care, save time for clinicians, and deliver system level benefits through improved patient flow."

The partnership announcement coincides with Heidi Health's launch of a new platform called 'Evidence'.

The company says this provides point-of-care medical evidence with citations designed to support clinical reasoning in real world settings and is one of the only global evidence tools that is ad-free.

Heidi’s AI-powered scribe is currently being rolled out across New Zealand's Emergency Departments (EDs).

Health New Zealand director of digital innovation and AI Sonny Taite says the organisation is pleased with the positive feedback provided by clinicians involved in the early use of the AI scribe.

“Clinicians have consistently reported that the use of the AI scribe reduces the time and cognitive load associated with clinical documentation, allowing them to focus more on patient care,” he says.  

“Early qualitative feedback from senior medical officers indicates this has helped ease documentation pressure during busy shifts, and there has been no reported resistance from patients to its use in emergency settings.” 

Taite says Health NZ is continuing with the rollout of Heidi across the country’s EDs and he expects to provide a further update towards the end of the month.

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