Print Page   |   Contact Us   |   Report Abuse   |   Sign In   |   Join HiNZ
FAQ webcast library
Share |

Frequently asked questions and answers (relevant to the webcast library)

Have another question? Email us

 

GENERAL FAQ
Q. What is a webcast?

A webcast shows you a video of the speaker and the presentation slides simultaneously, so you can see and hear what the conference audience does. It is easily viewable on your computer, tablet or smartphone.

 

You can use the webcast library search engine to find relevant topics without having to watch an entire session. When you click on the search result, you’ll be taken directly to the point in the presentation where the keyword was shown.

 

Q. Will it work on my device/computer?

Probably. It works fine on most phones and computers. But you can check the specific system requirements on this page

 

ACCESS FAQ
Q. I want to view the webcast library but the link has taken me to a username page. How do I get access?

Only HiNZ Conference delegates and HiNZ members are allowed to access the webcast library. Or join HiNZ today to get access.

 

Q. How do I login to the webcast library?

There are two ways you can login to the webcast library:

 

Are you a HiNZ member? Please go here to login: bit.ly/video-member-access

 

WATCH a short video that explains member access and shows clips of the webcast library

 

To login as a member you will need your HiNZ username (usually your email) and your HiNZ password. If you can't remember your password, ask the system to reset it for you. If you have problems logging in to the webcast library please contact us.

 

Are you a conference delegate? Please go here to login: bit.ly/video-delegate-access

 

WATCH a short video that explains delegate access and shows clips of the webcast library.

 

Delegate access will open on 21 November at 2.45pm with the plenary session livestream, and close at midnight Sunday 25 November. At other times, please join HiNZ to get access to the webcast library.

 

To login as a conference delegate, you need to use the same email address you used to register, so that you can be authenticated.

 
Q. I have entered my HiNZ member username/password but I keep being redirected to the FAQ page. What am I doing wrong?

If you are being redirected to the login page it means that your username/password are incorrect and are being rejected by the webcast library. To reset your HiNZ member password, login to the HiNZ website, and ask to reset it. Then try again with the webcast library login. 

 

If the HiNZ website is rejecting your username, try a different email address or email us to request your HiNZ member username/password.

 

If you have any other difficulties logging in please email webcast@hinz.org.nz

 

Q. How long do I get access for?
  • HiNZ members get access to the webcast library up until the date their membership expires.
  • 2018 conference delegates get access to the webcast library during conference week. To view the webcast library after this date you need to be a HiNZ member. Join HiNZ now.

 

TECHNICAL FAQ
Q. I'm having technical problems when viewing the webcasts.

If you are having problems viewing the webcast, please email the technical help desk at support@gigtv.co.nz or email webcast@hinz.org.nz

 

SESSIONS FAQ
Q. When are the conference sessions available?

The sessions taking place in the plenary room are live-streamed during 21-23 November. All other sessions are available on-demand within 24 hours (except for workshops and any session where a speaker has denied consent to be filmed).

 

 

Q. I am a HiNZ member. Do I get access to the webcast library?

Yes. All HiNZ members automatically get full access to all sessions in the conference webcast library for the term of their membership. PLUS you also get other member benefits. If you aren't a HiNZ member - join HiNZ now.

 

 

Q. Can I download a copy of a speaker's slides?

No, the webcast does not allow this. The only way you can access a speaker's slides is if you ask a speaker to give you written permission to have access to their slides. You then need to forward the speaker's email to ceo@hinz.org.nz as proof you have this permission, before we could email you a download file of the slides. (Or you can ask the speaker to send you the slides directly). To email the speaker, if you don't know their email address, use the conference app message function.

HiNZ, PO Box 300125, Albany, Auckland 0752, New Zealand.

Membership Management Software Powered by YourMembership  ::  Legal