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MercyAscot rolls out mobile e-discharge app

Wednesday, 14 March 2018   (0 Comments)
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eHealthNews editor Rebecca McBeth


PICTURE: MercyAscot's Anna-Marie Scroggins views the organisation's e-discharge application with registered nurse Nikki Yerro


The e-discharge app delivers discharge advice to the GP electronically into their patient management system, removing legibility issues and improving timeliness.


MercyAscot is rolling out a mobile cloud-hosted electronic discharge app across its hospital sites this month.


Around 400 staff and private specialists working in inpatient wards at MercyAscot will be using the web-based app on mobile and desktop devices.


The private surgical provider worked with The Clinician to develop its ZeDoc tool as an e-discharge application.


Clinical informatics specialist at MercyAscot Anna Marie Scroggins says the app was developed in conjunction with nurses, who lead the authoring of discharge summaries.


“We wanted to give real flexibility of access to our staff from where they are because they often work at different sites. Both nurses and specialists can access this from anywhere and on any device,” she says.


“It’s extremely intuitive and very nurse-led. Nurses are writing the majority of the discharge summaries, with surgeons, anaesthetists and allied health staff invited to contribute to a comprehensive discharge summary.”


Discharge summaries have traditionally been completed on triplicate paper pads with a carbon copy going to the GP, creating problems around legibility and timeliness.


ZeDoc delivers discharge advice to the GP electronically into their patient management system via HealthLink.


Later this year, MercyAscot is also hoping to enable patients to register with the app and view their discharge information securely online.


The cloud-hosted app took five months to build and went live as a pilot in a general surgical ward in December 2017, where it was used by up to 25 nursing staff.


MercyAscot charge nurse Barbara Michie says the electronic system improves patient safety and satisfaction, as it ensures both patients and GPs get a timely, accurate and complete discharge summary.


“The end product is far superior to what we had previously and means GPs are completely up to date from the minute a patient leaves the hospital,” she says.


The app is integrated with the New Zealand Universal Medications List, so provides a full drug database and library, which is a “fantastic feature from both a reporting and usability perspective,” Scroggins says.


ZeDoc allows staff to add attachments for the GPs and the application enforces 2Factor Authentication for any remote access.


The organisation used the pilot as an opportunity to look at what devices their staff wanted to use and has chosen a combination of WoWs (workstations on wheels) from vendor Humanscale, and HP X2 612 laptops, which are portable and can be cleaned with an antimicrobial wipe.


PROJECT CONTACT: To find out more about this project please contact Anna-Marie Scroggins


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