- Introduction
- Guidelines as a Component of the Clinical Effectiveness Movement
- Evidence-Based Decision-Making
- Health Networks for Clinical Effectiveness
Introduction
The focus to date in guideline work has appropriately been on process but there is a much broader dimension in the clinical effectiveness movement relating to cultural and behaviour change. Guidelines will not solve all problems in health care but are an effective vehicle to facilitate change and allow more equitable allocation of resources to achieve the best access and outcomes for patients and communities.
Guidelines as a Component of the Clinical Effectiveness Movement
The role of guidelines as a key component of the clinical effectiveness movement was highlighted by Professor Norman Sharpe, Chairman of the New Zealand Guidelines Group.
The clinical effectiveness movement is facilitating a major culture change for health care professionals from a clinician-centred to a more patient-centred approach.
This transition to a more effective, collaborative team approach, incorporating strategic thinking and shared information and learning, is a generational change. The new way is strongly embedded in modern curricula where evidence, equity, teamwork, integrated care and patient participation are key words. The current generation of students in the health care sciences will see only the tail end of the old way whereas some current clinicians cannot or will not make the transition.
Information sharing is an essential ingredient of this culture change. There are many barriers to information sharing. Language and education barriers may inhibit effective communication with patients. Technical jargon can still permeate written and verbal information. Risk concepts can be confused and confusing. The language of individuals (relative risk) and that of populations (numbers needed to treat [NNT]) may not be easily understood and can be misinterpreted. Concepts of risk and probability are not simple –individual details that are potentially critical to a causal explanation or treatment decision mean that, in the individual patient, probability is ambiguous and elusive no matter how it is communicated.
Patients need information in an acceptable and usable form. A balanced view should be presented and uncertainties must be emphasised. Patients should be involved in developing and testing material. The aim is for participation rather than patronisation.
Sharpe warns against ‘over exultation’ of evidence and the need to use expertise and judgement alongside evidence. Patients have unique experiences of illness and patient narrative in a clinical encounter remains crucial. “The art of care provision is achieved through integration of the patient’s story with expertise and judgement in decision-making, backed by the evidence base.â€
Evidence summation and review has an additional role in guiding new research in priority areas. The present Foresight process in New Zealand and the creation of research portfolios may mean that new research is more reliably planned and achieved through ‘smart purchasing’. Further, the true relevance of research that is carried out can be assessed by determining the extent to which new findings are actually incorporated into guidelines which will make a difference.
Evidence summation and review and the guideline process contributes to allocative efficiency, achieved when resources are applied to maximise the welfare of the community.
With limited resources, certain technical or productive efficiencies (efficiencies within a particular area or with different interventions) may be eliminated in favour of allocative efficiency, ie, redistribution of resources amongst different areas. While meritable, there is no simple or agreed method to enable this.
Sharpe highlighted the importance of finding ways to effectively moderate excessive or allocatively inefficient bids that can occur through the guideline process.
Special interest groups may promote guidelines to increase resources diverted to a subgroup of the population. Some areas of practice are much more amenable to guideline development than other more evidence-replete areas. Clinical and commercial interests may rapidly achieve market dissemination and raise public expectations through the media initially and then through publication of uncosted guidelines.
Prospective consideration of costs and conversation amongst all interested parties as an integral part of guideline process is preferable to overbidding, which can lead to antagonism and arbitrary salvage responses, illustrated through the statins example.
Health care professionals in the modern era have a responsibility to consider the opportunity costs of interventions and to balance patient interests against the for broader community responsibility. The need for balance creates tension in health care and presents a dilemma for many professionals. It is important to connect all stakeholders together in discussion of this key issue rather than having arbitrary solutions imposed.
The shared ethical principles published by the international multidisciplinary Tavistock Group provide a basis from which discussion can proceed. Five major principles should govern health care systems:
- Health care is a human right.
- The care of individuals is at the centre of health care delivery but must be viewed and practised within the overall context of continuing work to generate the greatest possible health gains for groups and populations.
- The responsibilities of the health care delivery system include the prevention of illness and the alleviation of disability.
- Co-operation with one another and those served is imperative for those working within the health care delivery system.
- All individuals and groups involved in health care, whether providing access or services, have the continuing responsibility to help improve its quality.
[Click here for full text of Professor Norman Sharpe’s paper]
Evidence-Based Decision-Making
Dr Rod Jackson, Member of the NZGG Advisory Group, considered evidence-based decision-making in the clinical effectiveness movement.
Jackson summarised evidence-based decision-making as using epidemiological and economic evidence on risks benefits and costs more explicitly, more systematically and more quantitatively than it is currently used to inform decisions.
The ‘evidence’ in evidence-based practice is ‘probabilistic’ and it is because this evidence is not used very well or very often that there is an evidence-based practice movement.
Resistance to probabilistic evidence exists because it relegates clinical explanation to a secondary role, it undermines professional authority, as each patient requires uniquely tailored care, and it acknowledges uncertainty.
However, evidence-based decision-making enhances the chances of predictable improvement in health outcomes, relative to decision-making based on personal experience, pathophysiological reasoning or expert opinion.
Jackson presented the following argument for evidence-based decision support:
- There are wide variations in clinical practice that are unexplained by disease incidence, resources and patient preferences.
- There are increasing numbers of effective interventions and unknown numbers of ineffective interventions.
- No health service or society is able all effective interventions.
- There is a need to stop ineffective interventions and prioritise effective interventions.
- This requires valid, reliable and relevant probabilistic evidence of risks, benefits and harms (costs).
Failure to access new evidence being generated results in deterioration over time of knowledge and performance. Evidence-based practice, not continuing education programmes, improve performance.
Decisions need to be informed with valid relevant information from the probabilistic evidence. Systematic evidence summaries, such as the Cochrane Collaboration reviews, can be valuable as can evidence-based decision aids or guidelines developed by other groups. In reviewing how evidence-based decision support can be established in New Zealand, Jackson outlined the function of the Effective Practice Institute (EPI), which supports effective practice in the health and disability support sectors.
The group was established at the University of Auckland in 1999 in response to the lack of epidemiological and economic training of health professionals and the limited use of probabilistic evidence in practice.
EPI is engaged in:
- critical appraisal
- systematic reviews of evidence
- guidelines development
- cost-effectiveness analysis
- quality assessment
- implementation of evidence
- applied research.
With an aim of making ‘probabilities palatable to all’, the EPI engages in three major functions:
- Teaching and training in evidence-based practice papers, workshops, seminars and courses on critical appraisal.
- Guideline development, implementation and evaluation: consultancy and support for health professionals, consumers and other individuals and evaluation activities.
- Research and development: primary research and secondary evidence synthesis.
EPI provides support services for the NZGG. The group has strong links with the two Cochrane Review groups in Auckland (the Cochrane Menstrual Disorders and Subfertility Group and the Cochrane Depression, Anxiety and Neurosis Group), the Clinical Trials Research Unit in the Department of Medicine, Auckland University, and the NZ Centre for Evidence-based Nursing.
[Click here for slides from Dr Rod Jackson’s workshop]
Health Networks for Clinical Effectiveness
The need for an overall co-ordinated strategy to support the clinical effectiveness movement was highlighted by Professor George Rubin of The Australian Effective Healthcare Network (ECN), Sydney, Australia.
Despite several outstanding Australian initiatives committed to the development of evidence-based health care, the effort has been fragmented, and systematic implementation has faltered. The Australian Effective Healthcare Network (EHN) is being established to develop and sustain the consistent and focussed effort needed for the implementation of the rapidly evolving knowledge base.
By 2001, the EHN will exert a major influence on health and health care in Australia by:
- promoting policies and practices which have been shown to be effective
- promoting or leading the implementation of research results in health care and health policy
- promoting a culture change which stimulates those involved in health care (either professionally or as consumers) to examine the scientific basis of all health interventions.
The Sydney-based Australian Centre for Effective Healthcare has been established to stimulate and co-ordinate the formation and operation of the EHN. The Centre will provide modest funding to Fellows of the Network to contribute to and promote the objective of the Network within their own organisations and professional groups.
The Australian Centre for Effective Healthcare fulfills a facilitation role and aims to help people use and integrate the vast scientific knowledge available to contribute to professional and consumer decisions in health.
The Centre has links to State and Commonwealth health services and management, clinical and public health services, research and development groups, consumer organisations, non-governmental organisations and private industry.
[Click here for slides from Dr George Rubin’s presentation]









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